Privacy Policy

Data controller and operator

The data controller and operator of Savd is Kartikay Agarwal, trading as Freedom, a GST-registered sole proprietor based in Bengaluru, Karnataka, India.

1. Who this policy applies to

This Privacy Policy applies when you use the Savd mobile application, this website, or contact Savd support. In this policy, “Savd,” “we,” “us,” and “our” refer to Kartikay Agarwal, trading as Freedom.

2. Information we process

Depending on how you use Savd, we may process:

• Account information: your email address, authentication provider identifiers, and optional profile information such as a name or profile image.
• Authentication and session data: sign-in sessions, security tokens, account state, and information needed to keep your account secure.
• Device and notification information: app installation identifiers, platform and app version information, and push-notification tokens when notifications are enabled.
• Saved-source information: Instagram post or reel URLs and available source metadata, such as creator, caption, timestamps, and media type.
• Imported and derived content: eligible media or thumbnails, captions, OCR text, transcripts, analysis, and extracted objects such as places, restaurants, recipes, products, workouts, movies, or TV shows.
• Your organization data: views, saved filters, search queries, and other choices you make when organizing or finding your content.
• Subscription information: product, entitlement, trial, renewal, and purchase-status information. Apple or Google handles your payment credentials; Savd does not receive your full card or bank details.
• Operational information: diagnostic, security, abuse-prevention, and service logs, including request timing and error information.
• Support communications: messages and files you choose to send when asking for help.

3. Instagram connection and imports

Savd imports Instagram content only after you choose to connect an Instagram session or share a post through Add to Savd. Savd does not ask for or receive your Instagram password. The current app keeps Instagram session cookies in private storage on your device and does not upload those cookies to Savd’s servers.

Instagram content remains subject to Instagram’s terms and privacy practices. Savd is not affiliated with or endorsed by Instagram or Meta.

4. Local and server-side analysis

Some eligible analysis may happen on your device, including certain text, image-label, or speech-processing tasks. Other eligible content or context may be sent to Savd’s backend and AI service providers for extraction and organization. Media is uploaded only when needed for an eligible server-side processing path; this does not mean every imported item or all media is permanently uploaded.

5. Why we process information

We process information to:

• create and secure your account and authenticate sign-ins;
• import the content you choose and provide raw-post views;
• extract, categorize, search, and display useful information;
• save your views, filters, and preferences;
• manage subscriptions, trials, and entitlements;
• send service and notification messages you enable;
• respond to support, privacy, and deletion requests;
• maintain reliability, diagnose errors, prevent abuse, and comply with law.

6. Service providers and third-party services

We use service providers only as needed to operate Savd. Depending on your device and use, these include:

• Cloudflare for API delivery, infrastructure, and eligible media storage or transformation;
• Neon for application database hosting;
• Firebase Cloud Messaging for push-notification delivery and related installation tokens;
• RevenueCat for subscription status and entitlement management;
• Apple App Store and Google Play for purchases, billing, refund handling, and platform subscription management;
• Google Vertex AI and Gemini for eligible backend content extraction and organization, and Google ML Kit for eligible on-device analysis;
• Google and Apple when you choose their sign-in services;
• Resend for account and transactional email delivery;
• Instagram/Meta when your device requests content you have chosen to connect or share.

These providers process information under their own terms and privacy notices and, where applicable, our agreements with them. We may also disclose information when required by law, to protect users or the service, or as part of a business restructuring subject to appropriate safeguards. We do not sell your personal information.

7. Retention and deletion

We retain account and product information while your account is active and for as long as reasonably needed to provide Savd. Operational and security logs are retained for limited periods based on reliability, fraud-prevention, and legal needs. Transaction records may be retained where required for tax, accounting, or legal compliance.

You can delete your account in the app or use our public account-deletion instructions. Deletion requests are normally processed within 30 days. Residual copies may remain temporarily in protected backups until they rotate, and limited information may be retained where required by law or needed for security and fraud prevention.

8. Security

We use administrative, technical, and organizational safeguards designed to protect information, including access controls and encrypted network transport where supported. No system can guarantee absolute security. Please use a strong, unique account and notify us if you suspect unauthorized access.

9. Your choices and rights

You may review or update available account settings, disconnect an Instagram session, control push notifications through your device, manage or cancel a store subscription, restore eligible purchases, and delete your Savd account. Depending on where you live, you may also have rights to access, correct, delete, restrict, or object to certain processing, or receive a portable copy of certain information.

To make a privacy request, email support@freedomapp.in from the address associated with your account. We may need to verify your identity before completing a request.

10. International processing

Savd and its providers may process information in countries other than where you live. Those countries may have different data-protection laws. Where required, we use appropriate contractual or legal safeguards for international transfers.

11. Children

Savd is not intended for children under 13. If the law where you live requires a higher minimum age to use an online service without parental consent, that higher age applies. If you believe a child has provided personal information contrary to these requirements, contact us so we can investigate and take appropriate action.

12. Changes to this policy

We may update this policy as Savd or applicable requirements change. We will publish the updated policy here, revise the “Last updated” date, and provide additional notice when a material change requires it.

13. Contact

For privacy questions or requests, email support@freedomapp.in. Please do not send passwords, one-time passwords, Instagram credentials, Apple credentials, Google credentials, or recovery codes.